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Privacy Policy
Dental Ops OS
Powered by Dental Ops Solutions
Effective Date: August 13, 2026
Last Updated: August 13, 2026
Dental Ops Solutions (“Dental Ops Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting information collected through Dental Ops OS.
This Privacy Policy explains what information may be collected when you use Dental Ops OS, how that information is used and protected, when information may be shared, and the choices available to you.
1. About Dental Ops OS
Dental Ops OS is an operations and training platform designed for dental practices and dental professionals.
The platform may provide access to operational Playbooks, training materials, videos, checklists, forms, interactive procedures, educational content, learning progress, and D.O.T. (Dental Operations Trainer).
Dental Ops OS is not intended to function as a dental practice management system, electronic health record, or patient record system.
2. Information We May Collect
Depending on the features used, Dental Ops OS may collect information including:
Account Information
Passwords are not intended to be stored by Dental Ops Solutions in readable form and are handled through the application’s authentication provider.
Training and Application Activity
We may collect information about how Dental Ops OS is used, including:
This information may be used to provide the application’s functionality and improve the user experience.
D.O.T. Interactions
When a user interacts with D.O.T., we may process the questions or prompts submitted to provide relevant operational guidance.
Users should not enter patient names, dates of birth, insurance identification numbers, medical information, treatment records, financial account information, or other protected or personally identifiable patient information into D.O.T.
Dental Ops OS is designed as an operations and training resource and is not intended to store patient records.
Technical Information
Certain technical information may be collected automatically by Dental Ops OS or service providers supporting the application, such as:
This information may be used to maintain application security, diagnose technical issues, and improve performance.
3. How We Use Information
Information may be used to:
4. Information Sharing
Dental Ops Solutions does not sell users’ personal information.
Information may be shared with service providers when reasonably necessary to operate Dental Ops OS.
These providers may include services supporting:
Service providers are permitted to process information only as necessary to provide their services and subject to applicable contractual and privacy requirements.
Information may also be disclosed when required by law or when reasonably necessary to protect the security, rights, or integrity of Dental Ops Solutions, Dental Ops OS, our users, or others.
5. Dental Practice Accounts
Dental practices may establish accounts for their team members.
Depending on account permissions, authorized practice administrators may be able to view certain information associated with users belonging to their organization, such as:
Access is intended to be limited according to user roles and permissions.
6. Office-Specific Content
Participating practices may be able to add office-specific operational content, notes, forms, training materials, videos, or procedures.
Dental practices are responsible for ensuring they have the right to upload and use content they provide to Dental Ops OS.
Users and practices should not upload patient records or protected health information unless Dental Ops Solutions expressly introduces a feature designed and authorized for that purpose.
7. Patient and Health Information
Dental Ops OS is intended primarily for dental operations, education, and team training.
The application is not intended to replace a practice management system, electronic dental record, or electronic health record.
Users should not enter patient-specific protected health information into general Playbooks, office notes, D.O.T., training activities, or other areas that are not specifically designated for protected health information.
8. Data Security
Dental Ops Solutions uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
These measures may include authentication controls, access restrictions, encryption during transmission, secure cloud infrastructure, and role-based permissions.
No electronic system can guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
Information that is no longer reasonably necessary may be deleted or anonymized, subject to legal, security, backup, and operational requirements.
10. Account and Data Deletion
Users may request deletion of their Dental Ops OS account and associated personal information.
Account deletion requests may be submitted through the account-management functionality provided by Dental Ops OS or through the account deletion/contact method provided on the Dental Ops Solutions website.
Certain information may be retained where required by law, necessary for fraud or security prevention, or otherwise permitted by applicable law.
Where an account is managed by a subscribing dental practice, some organizational records may also be subject to the practice’s account-management requirements.
11. Children’s Privacy
Dental Ops OS is designed for dental professionals and dental practice team members and is not directed toward children.
We do not knowingly seek to collect personal information from children through Dental Ops OS.
12. Third-Party Services
Dental Ops OS may rely on third-party technology providers to deliver certain application functionality.
Those providers may process limited information necessary to provide their respective services.
Third-party services may maintain their own privacy practices and policies.
13. Changes to This Privacy Policy
Dental Ops Solutions may update this Privacy Policy as Dental Ops OS evolves or as legal, regulatory, or technical requirements change.
The current version will be posted on the Dental Ops Solutions website with an updated “Last Updated” date.
Material changes may also be communicated within Dental Ops OS or through other appropriate methods.
14. Your Privacy Choices
Depending on applicable law and your relationship with Dental Ops Solutions, you may have rights relating to your personal information, including requesting:
Requests may be submitted using the contact information below.
15. Contact Dental Ops Solutions
Questions, privacy requests, or account deletion requests may be directed to:
Dental Ops Solutions
Website: dentalopssolutions.com
Email: office@dentalopssolutions.com
16. Important Notice
Dental Ops OS provides operational and educational resources for dental professionals. Content provided through Dental Ops OS or D.O.T. is not intended as legal, medical, regulatory, tax, or other professional advice.
Dental practices remain responsible for determining the requirements applicable to their practice and for maintaining compliance with applicable federal, state, and local laws and regulations.
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